What We Provide

Our crisis management and incident response services can be tailored to the organisation, operating environment and nature of the potential or actual incident.

• Crisis management planning

• Incident response frameworks

• Crisis leadership and decision support

• Emergency response planning

• Crisis communications support

• Incident management and coordination

• Situation and threat assessments

• Crisis exercises and simulations

• Evacuation and contingency planning

• Post-incident reviews

• After-action reviews and lessons learned

• Recovery planning

Crisis Management & Incident Response

Disruptions and critical incidents can develop quickly and place significant pressure on people, operations and leadership. Effective crisis management requires preparation before an incident occurs, clear decision-making during an event and structured recovery afterwards.

Consolidate Risk helps organisations prepare for, respond to and recover from critical incidents and disruption. We combine practical crisis planning, risk intelligence and experienced human judgement to help leaders understand what is happening, assess options and make informed decisions when circumstances are changing rapidly.

Our approach is designed to strengthen organisational preparedness while providing practical support when an incident occurs.

Crisis Preparedness

Effective crisis management starts before an incident occurs. We help organisations identify potential crisis scenarios, establish response arrangements and clarify the roles and responsibilities required during a critical event.

Our work can include crisis management plans, escalation procedures, decision-making structures, emergency protocols and contingency arrangements tailored to the organisation's risks and operating environment.

We focus on practical arrangements that people can understand and use when pressure is high and information may be incomplete.

Incident Response & Decision Support

When a critical incident occurs, leaders need clear information and practical advice to make decisions under pressure. We provide support to help organisations understand the situation, assess developing risks and consider appropriate response options.

Our support can include situation assessment, incident analysis, decision support, crisis coordination and advice as circumstances develop.

We focus on helping decision-makers maintain clarity and situational awareness while responding to the immediate needs of people and operations.

Crisis Coordination & Communications

During a crisis, effective coordination and communication are essential to maintaining control and supporting informed decision-making. We help organisations establish clear information flows, reporting arrangements and coordination processes during critical incidents.

Our support can include situation reporting, stakeholder coordination, escalation processes and crisis communications planning, helping leadership teams maintain a clear understanding of the situation and communicate effectively with relevant stakeholders.

The approach can be adapted to the organisation's structure, operating environment and nature of the incident.

Evacuation & Contingency Planning

Organisations operating in complex or higher-risk environments may need practical plans for moving people to safety when normal operations are no longer possible. We help organisations assess evacuation requirements and develop appropriate contingency arrangements.

This can include evacuation planning, movement considerations, alternative arrangements and coordination requirements based on the operating environment and potential scenarios.

Our planning is tailored to the organisation's people, locations, assets and operational realities, with the aim of ensuring that contingency arrangements are practical and achievable.

Recovery & Post-Incident Review

Recovery is an important part of effective crisis management. We help organisations assess the impact of an incident, identify priorities for recovery and support the transition back to stable operations.

Following an incident, we can also support structured post-incident reviews and after-action reviews to identify what worked, what did not and what should be improved.

The lessons identified can then be used to strengthen crisis plans, procedures, training and organisational resilience.

Who We Support

Our crisis management and incident response services can support organisations operating in a range of complex environments, including:

• Australian and international organisations

• Government and public-sector organisations

• Humanitarian and development organisations

• Organisations operating in higher-risk environments

• Organisations with personnel, assets or operations exposed to significant disruption

• Leadership, security, risk and operations teams responsible for crisis preparedness and response